FAQs
Uninstalling Okta Verify, Changing Phones, Transferring or Restoring your Phone Data, using Mobile Phone Cleaning Apps, or Resetting your Phone are some of the things that may result in the binding being broken between your phone and Okta Verify, and you will need to re-enroll your device in Okta Verify.
How do I sign in to Okta? ›
Usually the login page is “companyname”.okta.com. Alternatively, if you were sent an activation link email, the sign in page will be in the email body. Otherwise, contact your company's IT department to obtain the correct okta login page URL.
How do I log into the Okta admin dashboard? ›
Open https://admin/ in your browser and sign in using the default credentials.
How does the Okta sign in widget work? ›
The Sign-In Widget is a JavaScript library that gives you a fully featured and customizable sign-in experience. You can use the widget to authenticate users on any website. Okta uses the widget as part of its normal sign-in page. If you would like to fully customize the widget, then you need to host it yourself.
What to do if Okta Verify is not working? ›
Reboot the device in question. Try re-enrollment or reinstall of Okta Verify app. Check for a potential Jailbroken device or a device with a custom security layer, an MDM solution, or other endpoint security that could be interfering with delivery or notifications.
How do I log into Okta to verify my new phone? ›
Start this task
- Start on the device where you already have an Okta Verify account. ...
- Install Okta Verify on your new Android device.
- Open the app, and then tap Add account from another device and follow the instructions.
- Set up the account. ...
- Confirm that you're pairing the right devices.
If you don't know your username, contact your company's help desk who set up your organization's Okta accounts. If you forgot your password, use the Forgot Password link at the bottom of the sign-in page to generate a new one. If the link isn't available, contact your IT department.
What is the default login for Okta? ›
Default credentials: admin/OktaAdmin@123. To change the password, see Command Line Management Console reference.
How do I recover my Okta account? ›
- Click the user name at the top of the home page, and then select Settings.
- In the Forgot Password Text Message section, click Add phone number.
- Enter a mobile phone number to receive an initial verification code.
- Enter the verification code to authenticate in to Okta.
Sign in to your organization's app dashboard to access apps protected by Okta. In your browser, type your organization's sign-in URL, such as https://example.okta.com, or https://atko.biz. Enter your username and password and follow the authentication prompts.
The error “Unable to sign in” appears on the login screen. It usually shows up when the user's password is set to expire on the next login on the AD side, and the Active Directory Policy rule in Okta does not allow users to change passwords.
How do I set up Okta login? ›
Create an account
- Download and install the Okta Personal mobile app (iOS, Android)
- Click Sign in.
- Enter your personal email address.
- Enter the one time passcode sent to your email address.
- Provide your first and last name to complete your Okta Personal profile.
- Enable Biometrics and Notifications.
For example, we contract with third-party advertising networks that may track your activity over time and across different channels, including our websites, email activity, and other websites and applications that display advertisem*nts.
Is Okta still down? ›
Current Okta status is UP.
What do you do if you get locked out of Okta? ›
Unlock a user account that has been locked due to exceeding the password entry limitation, or other reasons.
- In the Admin Console, go to DirectoryPeople.
- In the left menu, select Locked Out.
- Click a user name in the Person & Username column.
- Click More Actions, and then click Unlock Account.
Mounting woes. In 2022, Okta got hit by a phishing attack, a breach and had its GitHub source code stolen. Last year, a string of attacks hit high-profile customer environments over the summer and a third-party vendor attack exposed health information on nearly 5,000 current and former Okta employees.
How do I log into Okta Verify without QR code? ›
If you can't scan QR codes with your device, you can set up Okta Verify with an activation link sent to your email or short message service (SMS) app on your device. You can also activate Okta Verify manually with a secret key.
